A great place to live!
I've been living in Highland Parks for about 7 years, and I love living here! The staff is incredibly helpful and personable, ... and they do so much to make this a pleasant place to live. The property is well maintained with beautiful trees, plants, and picturesque landscaping. This is a dog-friendly apartment complex, and there are a lot of convenient stations set up all over the property with trash bins and poop bags for your convenience. There's a park for kids to play in, a fenced-in dog park for your puppy to run unleashed, pavilions with picnic tables and charcoal grills, an inground pool and an exercise room. Plus, every month or two the staff puts something fun together with food and drinks for the residents, which makes it easier to get together and meet your neighbors! I'm grateful that I found this place. Read More about A great place to live!By: Michele Verified Resident
excellent maintenance staff along with awesome front office.
had an issue with washing machines downstairs which was promptly and efficiently resolved. Appreciate the promptness and ... professionalism of both the front office as well as the maintenance crew Read More about excellent maintenance staff along with awesome front office.By: John Blessing Verified Resident
Loved living here for 12 1/2 years
I lived in my apartment at Highland Park for 12 and a half years. I enjoyed living here so very much. The location is private ... and quiet. The staff is wonderful! Kee and the rest of the office staff were always so very attentive and expeditious in responding to any questions or concerns. The maintenance guys were friendly and responded quickly to my maintenance requests . The amenities are great! The fitness room was always kept clean and I loved going to the pool. I am a recent empty nester and have just moved in order to downsize but I will miss living at Highland Park apartments! :) Read More about Loved living here for 12 1/2 yearsBy: Susan R Verified Resident
Staff & Maintenance
I’ve been living here for 6 years, I did not expect to be here this long. I say that to say this, the staff are great and ... maintenance is on it. My kids and I enjoy loving here. Read More about Staff & MaintenanceBy: Julisa Verified Resident
Maintenance
Had a heating issue with my unit and Victor and his son showed up and fixed it for me. Got me heat and there work in great. ... They make a great team and its been nice seeing them around taking care of our complex. They are always here to help you when you have any type of problem. They have been an asset to the team here at Highland Park. Read More about MaintenanceBy: Shannon Murphy Verified Resident
Maintenance
I had an issue with my heating unit. Victor and his son were great in coming in and fixing the problem. They have been an ... asset to the complex. I see them around working hard and getting everything done. Read More about MaintenanceBy: Anonymous Verified Resident
Staff
The stag has been wonderful and welcoming to us. We appreciate the support and how they treated us.By: Norman Williams Verified Resident
Equipo de Mantenimiento
Excelente servicio buen trabajoBy: Joanie Carrasquillo Velazquez Verified Resident
Maintenance
Victor and his son were excellent maintenance workers. There are very courteous and do their job quickly without making any ... disturbances. They are a great addition to the highland Park team. Read More about MaintenanceBy: John Dixon Verified Resident
Source: Property SiteStaff
I love living here. I’m grateful to Carolyn for how welcoming she was. I appreciate her hospitality.By: Norman Williams Verified Resident
Source: Property SiteStaff
Carolyn was wonderful in welcoming us. We love it here. Thank you so much for welcoming us.By: Norman Williams Verified Resident
Dryer
My old dryer was having problems with drying my clothes. Maintenance team replaced dryer with a new dryer. 3xcellent ... customer service! m was professional and very knowledgeable.! Read More about DryerBy: Karen Haag Verified Resident
5 years and still happy!
I am finally writing a review after 5 years and many times I should have! I love living here. I never expected to stay so ... long but now I can’t imagine leaving. The staff is beyond amazing. We have real relationships/connection/access to the staff. They strive to provide the best living experience for all. From resident appreciation events regularly that include food and fun to maintenance always attentive and responsive to needs. Also, the last five years I have only seen positive changes and I’m excited to continue seeing the neighborhood and the life we have here improve! A special shout out to KEE, you keep doing what you do and hiring the people you do and this neighborhood will be the 5 star standard. Thanks for all! Oh, and let me not forget the crown Jewel: THE POOL! It’s amazing, huge and has both deep and shallow ends! Read More about 5 years and still happy!By: Kate Verified Resident
A message for Highland Park Apartments
I just want to give a huge shoutout and heartfelt thank you to Lead Technician Victor Sr. and Technician Victor Jr. for their ... outstanding work on fixing my AC unit. They responded so quickly, and their professionalism, knowledge, and positive attitudes made all the difference. It's not every day you come across technicians who are not only highly skilled but also always smiling and happy to help — it truly shows how much they care about the work they do and the people they serve. A special thank you also goes out to Property Manager Kee, who is always on top of everything and incredibly responsive. Kee made sure everything was handled swiftly and efficiently, providing a level of support and care that is truly appreciated. With such an amazing team, I feel incredibly lucky and well taken care of. Thank you all again for your promptness, kindness, and excellent service! Read More about A message for Highland Park ApartmentsBy: Rebecca Shreiner Verified Resident
High quality staff
I recently had a maintenance request for a simple issue. As usual, the request was quickly addressed in a professional manner. ... Cant say enough about the management and maintenance staff in this complex. They are outstanding! Read More about High quality staffBy: John Blessing Verified Resident
Staff is amazing
Kee and Shai are on top of their game and care about their residents. A thank you to Blake for always loving on our pups ... and being so friendly. Had the pleasure to meet Victor Sr today! He knows his stuff and both Victor Sr and Victor Jr were in and out! Took care of our service requests right away! Welcome to the complex guys! Read More about Staff is amazingBy: Anonymous Verified Resident
Staff is amazing
Kee and Shai are on top of their game and care about their residents. A thank you to Blake for always loving on our pups ... and being so friendly. Had the pleasure to meet Victor today and was happy with how quick he and Vi Read More about Staff is amazingBy: Anonymous Verified Resident
Source: Property SiteApt door
Problem with door opening on its own when I wasn't home Blake did a good job fixing the problem ThanksBy: Karen Haag Verified Resident
Source: Property SiteHandicapped parking sign
I had a placard from penndot. The staff at Highland Park apartments were very accommodating. Thank you so much. KarenBy: Karen Haag Verified Resident
Source: Property SiteGrab bars in shower
Excellent job.Polite respectful worker.By: Karen Haag Verified Resident
Source: Property SiteHow water shower knob
excellent jobBy: Karen Haag Verified Resident
Source: Property SiteThank you!
Your excellent maintenance staff handled two outdoor problems the same day I requested that the work be done. One of the ... issues included taking down a low-hanging, heavy tree limb. That could have been a very big problem today during leftover hurricane wind & heavy rain we're experiencing today. Instead the issue was dealt with efficiently. You guys are great! Read More about Thank you!By: Colleen Powers Verified Resident
Source: Property SiteI have lived here 3 yrs
The office staff is extremely nice and they work with you on issues you have the miantenance staff Blake and Lawrence are ... amazing t Read More about I have lived here 3 yrsBy: Anonymous Verified Resident
Source: Property SiteGreat Staff
The office & maintenance staff here are a solid team. Efficient, responsive, genuinely friendly and very, very good at what ... they do. You will never have better people working for you than these folks. Reward them as often as you can. Read More about Great StaffBy: Colleen Powers Verified Resident
Source: Property SiteVery Kind Staff
Honestly, this is such a little hidden area and I love it. The staff are very kind and respectful. Communication is great. ... Maintenance is wonderful as well and does an awesome job. I don't think I could ask for any more. It's a place I'd love to stay for years. Read More about Very Kind StaffBy: Katie Denson Verified Resident
Source: Property SiteMaintenance Staff
I have been a resident in Highland Park for over three years, first in an apartment and for the last two years in a townhouse. ... The complex has been blessed with Blake, but I would like to commend the work of Laurence, the newest addition to the maintenance staff. He recently entered my townhouse to re-install a screen to one of the windows in the master bedroom. He discovered something which needed fixed, but wasn't on the list of things to do (second floor hallway closet). He fixed it without being told to do so. I was very impressed as I was with a number of his maintenance visits for other problems. He is always congenial, as is Blake, and I appreciate them both. Read More about Maintenance StaffBy: John K. Verified Resident
Cozy and friendly
I could not be happier with Highland Park. I love my apartment, I love how responsive and friendly the staff and maintenance ... are. My dog truly feels at home, and he's the happiest he's been in the time I've had him. It's such a nice and cozy community/apartment. Read More about Cozy and friendlyBy: Kary Smith Verified Resident
Source: Property SiteExcellent service.
This is my first time on my own office staff have been nothing but gracious and patient on helping me. I am so glad to be ... in such a safe community right outside Harrisburg where I work. There were a couple issues with my apartment when I first moved in no big deal. Maintenance was in it working the first week. Read More about Excellent service.By: Lisa Hilbert Verified Resident
Source: Property SiteOne Year
I've been a resident of Highland Park Apartments for a year and 5 months and I must say I have been satisfied besides a few ... neighbors. I completely love our Community wonderful job Key?? aka Keshonda!!?? Read More about One YearBy: Geneira Rice Verified Resident
Source: Property SiteEnjoy this spot very much
Avery pleasant place to live with a professional and friendly staff. Dog friendly!!!!By: john blessing Verified Resident
Thanks
Thanks to Kee and staff. Kee management style and customer service is beyond excellent.By: Karen Haag Verified Resident
Community Review
My son and I have lived here for two years. The Community Manager, Kee, is excellent, as well as the facility staff. Problems ... get fixed rapidly. We would not be here except for Kee. Staff is so friendly and the facilities are so nice (pool and fitness center). We live in one of the town houses. I would recommend it to any prospective renter. Read More about Community ReviewBy: John K. Verified Resident
Property Response from Management
Property owners are outstanding in many ways. I have lived here for almost 2 years and every call I would have to make to ... the office they have corrected within hours. Property well maintained and the staff are great including there hard working maintenence crew. Thank you for all you do.. Sandy Read More about Property Response from ManagementBy: Sandy Leggore Verified Resident
Source: Property SiteI rated a 5 for Keshonda Hammond “Kee”.
Kee’s customer service is outstanding. I can tell you this from my experience with her helpfulness. She’s polite, friendly ... and makes one feel welcomed. I say this for Keshonda and Keshonda alone. Other office staff need to learn from her and adopt Kee’s style of customer service. “Thank you Kee. Read More about I rated a 5 for Keshonda Hammond “Kee”.By: Margaret Stone Verified Resident
Source: Property SiteWater leak
Maintenance was great! They came out right away and assessed the situation. They resolved the issue in a very timely manner. ... I am very happy with the department. Read More about Water leakBy: John Dixon Verified Resident
Source: Property SiteCeiling repair work.
Recently the shower in the apartment above mine leaked water down on my ceiling and into my bedroom. I woke up soaked and ... not knowing what to think. After figuring out that it wasn't me and the water came from my ceiling I called the main office. The response was quick and professional. A gentleman from the maintenance department came by and figured out the issue and stopped any further damage from happening by repairing floor in the shower above mine. After the ceiling dried another maintenance man (Louis) came and fixed my ceiling. Everyone I dealt with in the office and from the maintenance department were very respectful and professional. I'm impressed. Read More about Ceiling repair work.By: David Draper Verified Resident
Source: Property SiteThank you Maintenance staff
The maintenance staff was a pleasure to work with and resolved both my issues quickly and professionally.By: Louis Mandich III Verified Resident
Source: Property SiteGreat place to live
Staff are all really nice; maintenance come promptly, it is very convenient to everything, great place to live.By: Anonymous
Maintenance
Our maintenance staff here at Highland Park are awesome! They are quick, respectful, and efficient. I am very seldom waiting ... for anything to be done. My request is handled in a timely fashion. Thank you so much, Highland Park staff for making it a breeze and headache-free to reside here. Read More about MaintenanceBy: Edmonia Coleman Verified Resident
Source: Property SiteLove It Here
I am in love with my new home. This community is awesome. I feel safe as well as comfortable. Mrs. Isabelle in the office, ... is amazing. She is friendly, courteous and very professional on the phone as well as in person. I must say she made me feel welcome as soon as I walked in the door. Maintenance is quick and efficient. The landscape is beautiful and grounds are kept as well. I am happy and content. I am happy to call this my home. Read More about Love It HereBy: Anonymous Verified Resident
Source: Property SiteA Great Place to Live
I found this apartment complex almost a year ago, & I'm so glad that I did! It's beautiful here - not a lot of noise (outside ... OR inside), peaceful & safe. The rooms are spacious & the maintenance staff keeps everything up & running. The staff keeps the lines of communication open with the residents, which I really appreciate. The yards are kept of beautifully, they keep a nice, large pool clean (as well as a baby pool), an exercise room available to the residents, a large dog park for open run for happy dogs... It's been a nice living experience, and I'm glad that I get to stay here for another year. :) Read More about A Great Place to LiveBy: Michele Verified Resident
Source: Property SiteA Great Place to Live
I found this apartment complex almost a year ago, & I'm so glad that I did! It's beautiful here - not a lot of noise (outside ... OR inside), peaceful & safe. The rooms are spacious & the maintenance staff keeps everything up & running. The staff keeps the lines of communication open with the residents, which I really appreciate. The yards are kept of beautifully, they keep a nice, large pool clean (as well as a baby pool), an exercise room available to the residents, a large dog park for open run for happy dogs... It's been a nice living experience, and I'm glad that I get to stay here for another year. :) Read More about A Great Place to LiveBy: Michele Verified Resident
Source: Property SiteGreat Place to Live!
I love living here. I've been living at Highland Park Apartments for about a year now, and I'm looking forward to another ... year! Beautiful landscaping, outdoor swimming pool (& baby pool), a dog park, all types of people live here & I've had nothing but nice experiences with my neighbors. It's a beautiful, safe place to live with a great maintenance staff who work hard to make this an enjoyable living experience. :) Read More about Great Place to Live!By: Michele Verified Resident
Source: Property SiteSo Happy
In love with my new home. I have everything that I need. The staff is exceptional. So glad to call this community my new ... home. Read More about So HappyBy: Anonymous Verified Resident
Source: Property SiteGreat place!
Great place to live. Staff and maintenance very friendly. Close to everything.By: John Dixon Verified Resident
Source: Property SiteLove my home!!
Just moved in a few months ago and could not be happier! The community is wonderful and the office staff is always there ... to help! Read More about Love my home!!By: Anonymous Verified Resident
Source: Property SiteOverall Rating
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