Reviews for Highland Park

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Posted On: 6/26/2021

Property Response from Management

Property owners are outstanding in many ways. I have lived here for almost 2 years and every call I would have to make to the office they have corrected within hours. Property well maintained and the staff are great including there hard working maintenence crew. Thank you for all you do.. Sandy

By: Sandy Leggore Verified Resident

Source: Property Site

Staff:

Posted On: 3/24/2021

I rated a 5 for Keshonda Hammond “Kee”.

Kee’s customer service is outstanding. I can tell you this from my experience with her helpfulness. She’s polite, friendly and makes one feel welcomed. I say this for Keshonda and Keshonda alone. Other office staff need to learn from her and adopt Kee’s style of customer service. “Thank you Kee.

By: Margaret Stone Verified Resident

Source: Property Site

Maintenance:

Posted On: 3/16/2021

Water leak

Maintenance was great! They came out right away and assessed the situation. They resolved the issue in a very timely manner. I am very happy with the department.

By: John Dixon Verified Resident

Source: Property Site

Posted On: 3/2/2021

Ceiling repair work.

Recently the shower in the apartment above mine leaked water down on my ceiling and into my bedroom. I woke up soaked and not knowing what to think. After figuring out that it wasn't me and the water came from my ceiling I called the main office. The response was quick and professional. A gentleman from the maintenance department came by and figured out the issue and stopped any further damage from happening by repairing floor in the shower above mine. After the ceiling dried another maintenance man (Louis) came and fixed my ceiling. Everyone I dealt with in the office and from the maintenance department were very respectful and professional. I'm impressed.

By: David Draper Verified Resident

Source: Property Site

Maintenance:

Posted On: 12/8/2020

Thank you Maintenance staff

The maintenance staff was a pleasure to work with and resolved both my issues quickly and professionally.

By: Louis Mandich III Verified Resident

Source: Property Site

Posted On: 2/28/2020

Great place to live

Staff are all really nice; maintenance come promptly, it is very convenient to everything, great place to live.

By: Anonymous

Source: Property Site Read Property Manager's Response

Thank you for your kind words regarding Highland Park. It is our goal to offer top-notch amenities and excellent customer service. We are so happy to hear that our staff has been so helpful and attentive.

Posted On: 11/15/2019

Maintenance

Our maintenance staff here at Highland Park are awesome! They are quick, respectful, and efficient. I am very seldom waiting for anything to be done. My request is handled in a timely fashion. Thank you so much, Highland Park staff for making it a breeze and headache-free to reside here.

By: Edmonia Coleman Verified Resident

Source: Property Site

Posted On: 6/26/2019

Love It Here

I am in love with my new home. This community is awesome. I feel safe as well as comfortable. Mrs. Isabelle in the office, is amazing. She is friendly, courteous and very professional on the phone as well as in person. I must say she made me feel welcome as soon as I walked in the door. Maintenance is quick and efficient. The landscape is beautiful and grounds are kept as well. I am happy and content. I am happy to call this my home.

By: Anonymous Verified Resident

Source: Property Site

Posted On: 5/28/2019

A Great Place to Live

I found this apartment complex almost a year ago, & I'm so glad that I did! It's beautiful here - not a lot of noise (outside OR inside), peaceful & safe. The rooms are spacious & the maintenance staff keeps everything up & running. The staff keeps the lines of communication open with the residents, which I really appreciate. The yards are kept of beautifully, they keep a nice, large pool clean (as well as a baby pool), an exercise room available to the residents, a large dog park for open run for happy dogs... It's been a nice living experience, and I'm glad that I get to stay here for another year. :)

By: Michele Verified Resident

Source: Property Site

Posted On: 5/28/2019

A Great Place to Live

By: Michele Verified Resident

Source: Property Site

Posted On: 5/28/2019

Great Place to Live!

I love living here. I've been living at Highland Park Apartments for about a year now, and I'm looking forward to another year! Beautiful landscaping, outdoor swimming pool (& baby pool), a dog park, all types of people live here & I've had nothing but nice experiences with my neighbors. It's a beautiful, safe place to live with a great maintenance staff who work hard to make this an enjoyable living experience. :)

By: Michele Verified Resident

Source: Property Site